a day in my life. or the past hour and 45 minutes

i know the first rule of fight club is “DO NOT BLOG ABOUT WORK”, but this chat between Austin and i HAD to be shared. 

 

 

Austin: bbbbaaabbbbyyyy

Christel: hi handsome!

Austin: sup gurl

Christel: i don’t ever want to get old

Austin: we’re not, baby

Christel: i had a lady bring in a bill that i reprinted for her last month

Christel: on it IN MY HANDWRITING it read

Christel: “CALL CUSTOMER SERVICE and the number TO CANCEL PAPERLESS BILLING AND CHANGE ADDRESS”

Christel: so after she paid her bill she asked me when she was going to get another invoice

Christel: and then POINTED TO THE FIRST PAGE OF THE BILL

Christel: i said, well, i wrote on there 2 weeks ago what you needed to do in order to get your bill. have you done that?

Christel: “NO. what does all that mean?”

Christel: /facepalm

Austin: awwwwwwww

Christel: then the man that came in right after her…

Christel: said his phone wouldn’t ring.

Austin: it was off….

Christel: so i changed the profile from meeting to outdoor

Austin: whooooooo

Christel: and then he asked if that was something that HE could do

Christel: i said yes.

Austin: hahaha

Christel: go to menu.

Christel: “where’s menu?”

Christel: it’s on the screen and hit the button underneath it.

Christel: “this one?” points to power button

Christel: no sir. the one RIGHT under where it says menu

Austin: get AWAY from the cust svr

Christel: and then navigate your way to the gears. the gears always mean settings

Austin: sell sell sell

Austin: lol

Christel: “how do i do that”

Christel: you touch that silver pad with the arrows on it to get to the gears symbol

Christel:  up down left right select start AB AB AB

Christel: then he lands there

Austin: select start!

Christel: i said, then use the center button to select it?

Christel:  “where is the center button?”

Christel: “you know we old people ain’t no good at this”

Christel: i said, HONEY it is the MIDDLE BUTTON IN THE CENTER

Christel: “mash this?”

Christel: yes sir… “MASH” it

Austin: MASH

Austin: popcorn sutton

Christel:  my GAY says MASH

Austin: make da mash

Christel: finally i sent him on his way

Christel: only AFTER he asked about the “NICE BLACK FELLA”

Austin: OMG

Christel: yep

Christel: i’m making a sign for my coffee trailer.

Christel: “DUMB QUESTIONS WILL BE RIDICULED”

Christel: PROCEED AT YOUR OWN CAUTION

Austin: hahaha

Christel: so that’s why my numbers are low this month.

Austin: poor thing

Christel: yay

Austin: send them on down the line

 

—30 minutes later—

 

Christel: DEAR GOD!!!! the man on the phone asked me “how much would my bill go up if i added the $30 data plan”

Christel: i said “thirty dollars”

Austin: did you hang up?

Christel: he said, “yes.. the thirty dollar plan.”

Christel: i said, it would go up by $30

Christel: he asked “well then how much would i pay each month for that”

Christel: i said TAKE YOUR BILL… ADD 30

Christel:” well how much IS that?”

Christel: sir, i don’t know how much your bill is normally.

Christel: “well its about $119”

Christel: well i think i can do that without a calculator. if your bill is $119 and i ADD 30… then by MY math… and correct me if i am wrong, that equals $149

Christel: no lie.

Austin: i couldn’t imagine

Christel: i can’t make this stuff up

 

Advertisements

One thought on “a day in my life. or the past hour and 45 minutes

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s